M1 chip MacBook Pro trackpad not functioning (mouse cannot move)

Hi,

This is my second MacBook Pro M1 (16 GB RAM, 512 GB SSD). I returned the first one after just one week (in December 2020) because one evening, with absolutely no warning, the trackpad and Magic mouse became both unresponsive. I actually had to turn the computer off by pressing the power button. I didn't want to take any chances with a $2000 brand new machine, so I returned it immediately.

I ordered another MacBook Pro M1 (same configuration) and received it yesterday (January 7, 2021). I was so excited, thinking that it would be impossible to experience the same problem with a second brand new laptop. Boy, was I wrong.

Here is what happened not even an hour ago. I lifted the lid just a little bit but enough to turn the computer on (I could hear the startup sound and saw the light from the Apple symbol) but then closed it again after approximately 2 seconds (I just noticed a tiny scuff on the lid and thought I'd better remove it). When I lifted the lid again a minute or so later, the screen was completely black and the pointer frozen. Both the trackpad and the mouse were completely unresponsive. Just like with the first machine, when I pressed the trackpad, the tactile feeling was distinctly different. Again, I turned the laptop off by pressing the power button. When I turned it on again, I was able to enter the password and complete the startup. But the pointer was still frozen. However, as I was moving my finger across the trackpad, different apps from the dock would pop up, although the pointer was frozen. The mouse was not working either. I restarted the laptop one more time, and finally everything went back to "normal." But this is absolutely unacceptable. I will return this second machine as well and I guess I will wait until Apple does something about this bug or whatever it is. In the meantime, I will continue using my 2013 MacBook Pro, which still works very well although I dropped it a number of times and I cannot use the bottom part of the screen as a result. Just to make things clear: the only apps I installed on the M1 were Firefox, Chrome, and Brave. Nothing else. Two brand new machines. Malfunctioned after seven days and two days. I thought Apple had better quality control but I guess I was wrong.