I updated my MacBook and Touch ID doesn't work anymore

Hi


I updated my MacBook and now the touch ID doesn't work anymore. I deleted the fingerprints from the setting and it doesn't even let me add new fingerprints.




​[Re-Titled by Moderator]

Posted on Jan 7, 2021 9:17 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2021 9:25 AM

maralmeftahi wrote:

Hi

I updated my MacBook and now the touch ID doesn't work anymore. I deleted the fingerprints from the setting and it doesn't even let me add new fingerprints.


Try resetting the SMC https://support.apple.com/en-us/HT201295


if no resolve —

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


1 reply
Question marked as Top-ranking reply

Jan 7, 2021 9:25 AM in response to maralmeftahi

maralmeftahi wrote:

Hi

I updated my MacBook and now the touch ID doesn't work anymore. I deleted the fingerprints from the setting and it doesn't even let me add new fingerprints.


Try resetting the SMC https://support.apple.com/en-us/HT201295


if no resolve —

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


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I updated my MacBook and Touch ID doesn't work anymore

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