AirPods Max keep disconnecting and having trouble reconnecting

AirPods Max keep disconnecting and having trouble reconnecting. Totally not worth the $550. Get this fixed please!!!! So disappointed! Almost threw them on the floor after I punched the right side twice...


[Re-Titled by Moderator]

Posted on Jan 9, 2021 8:13 PM

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Posted on Jan 26, 2021 10:41 PM

Hi all. I spoke to Apple. They asked me to do a couple things:


  1. hard reset AirPod max - press and hold crown and noise button for 15 seconds until amber lights flash underneath
  2. hard reset phone (changes with model, but power down then up then long hold power button (don’t swipe power off)
  3. repair AirPods with phone
  4. hard reset Mac. Shutdown and press and hold power butting until logo shows and then release. Then press power buttton again


so far this has actually fixed my issues. I now connect instantly to my AirPods max and no random disconnections. Switching to my phone takes a second or so when a call comes in and then switching back is almost instant.



71 replies

Jul 2, 2021 5:18 PM in response to Dafox1

There should really be an option to turn off the icloud 'follow me' feature because a convenient feature for some, is an annoying bug for others. Or at least a pop up option to reject another device trying to connect, and keep the APMs connected.


There are a couple of options under 'Connect to this phone', or something, which I don't know if they help or not?


The 'follow me' feature works fine for me though. No one else shares my apple account and I never take phone calls through headphones. I like the way the APMs automatically connect to my Mac, Apple TVs etc as I roam around the house. It's far quicker and smoother than having to manually connect/disconnect every time.



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AirPods Max keep disconnecting and having trouble reconnecting

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