Internet cuts out once an hour for a few seconds

Hi,


I am using a 2020 MacBook Pro M1. Roughly once an hour (virtually always on the 35 minute mark) my internet cuts out for around 5-seconds before recovering. None of my other devices do this. Any advice as to how I might fix it? Thanks!

MacBook Pro

Posted on Jan 14, 2021 6:38 AM

Reply
1 reply

Jan 16, 2021 9:08 AM in response to joedivision

Hello Joedivision,


We understand your M1 loses internet connection for a few seconds every hour. We'd be happy to assist.


Do you connect to the internet using an Ethernet or Wi-Fi? If you're connected via Wi-Fi, do you notice this issue with other networks?


Have you tried the steps in If your Mac doesn't connect to the Internet over Wi-Fi?


Let us know as much details as possible such as if this issue occurs with all browsers, specific apps, etc.


Take care!

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Internet cuts out once an hour for a few seconds

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