iMessage NOT syncing across iPhone and MacBook Air
For some reason my iMessage just started not syncing to my MacBook Air. I can 'send' iMessages but not receive on my MacBook Air.
MacBook Air 13″, macOS 10.15
For some reason my iMessage just started not syncing to my MacBook Air. I can 'send' iMessages but not receive on my MacBook Air.
MacBook Air 13″, macOS 10.15
I think I may have solved it.
iPhone>Setting>Messages>Switch OFF iMessage>Switch back on>Select Send & Receive Addresses
Mac>Message Preferrences>iMessage Tab> Sign Out/Sign In>Select where you can be reached at
After this I am able to initiate new Texts on iPhone and it syncs with Mac. Older messages have not synced. Crossing my fingers this continues to work.
Thank you, SnickZ, for taking the time to respond. Unfortunately, even following your suggestions, most importantly that both devices are signed into the same Apple ID, the two devices still do not appear to sync.
In short, iMessage seems to be working perfectly fine on my iPhone. I can send and receive messages from this device.
My challenge is that the messages SENT from and RECEIVED by my iPhone do not show up on my Messages app on my MacBook Air.
However, I CAN SEND messages from the Messages app on my MacBook Air and these show up on my iPhone but CANNOT RECEIVE messages/responses.
Does that bring any clarity?
Grateful for any help...
Hi there, ToddAfrica.
It appears that messages on your iPhone aren't appearing on your MacBook Air. You're able to send iMessages, but you can't send SMS/MMS messages from your Mac, and we're glad to provide assistance.
How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support -- On your iPhone, go to Settings > Messages > Send & Receive. On your Mac, open Messages and choose Messages > Preferences > iMessages. Make sure that both devices are signed in with the same Apple ID. Then, on your iPhone, go back one screen and check Text Message Forwarding to make sure your Mac has been selected. If it is, deselect your Mac and restart your iPhone. Once it's back to the Home screen, turn Text Message Forwarding back on for your Mac and test the issue.
Feel free to get back to us with any questions or problems you may have.
All the best.
This is the fault of the latest update. I updated a few days ago (I’m always late to the party) and immediately after this update I couldn’t send texts with my iPad. After several days of resending, power cycling, going from one device to another, the issue persists. I got messages to/from one recipient to populate to both devices, but still not effortlessly and consistently like it was before the update.
One of the reasons I pay thousands more for Apple devices is ease of use, consistency, and admitting to and fixing what they know are their problems immediately, if not sooner.
Apple, take note and fix this problem! I shouldn’t have to change settings that weren’t broken before you fixed them!
I have the same problem. iPhone syncs both ways. Mac will not sync incoming messages but can send outbound messages.
Hi there, ToddAfrica.
It appears that messages on your iPhone aren't appearing on your MacBook Air. You're able to send iMessages, but you can't send SMS/MMS messages from your Mac, and we're glad to provide assistance.
How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support -- On your iPhone, go to Settings > Messages > Send & Receive. On your Mac, open Messages and choose Messages > Preferences > iMessages. Make sure that both devices are signed in with the same Apple ID. Then, on your iPhone, go back one screen and check Text Message Forwarding to make sure your Mac has been selected. If it is, deselect your Mac and restart your iPhone. Once it's back to the Home screen, turn Text Message Forwarding back on for your Mac and test the issue.
Feel free to get back to us with any questions or problems you may have.
All the best.
Thank you, SnickZ, for taking the time to respond. Unfortunately, even following your suggestions, most importantly that both devices are signed into the same Apple ID, the two devices still do not appear to sync.
In short, iMessage seems to be working perfectly fine on my iPhone. I can send and receive messages from this device.
My challenge is that the messages SENT from and RECEIVED by my iPhone do not show up on my Messages app on my MacBook Air.
However, I CAN SEND messages from the Messages app on my MacBook Air and these show up on my iPhone but CANNOT RECEIVE messages/responses.
Does that bring any clarity?
Grateful for any help...
On the iPhone >> Settings >> Phone and look for Make and Receive calls on Nearby Devices >> Enable for the MBA
Thanks, P Phillips. I checked and when I open the the setting Calls on Other Devices it shows 'ALLOW CALLS ON' and has my MacBook Air selected.
Sadly...still doesn't seem to fix the problem.
What's crazy is that this just started and I did't change (or certainly do not remember) any settings other either device.
Have found, sometimes but not always, it can take some time for the iCloud aspect for iMessage in iCloud to sync. No real specific timeframe, just some time to pass.
So grateful for our input...but these settings haven't changed...they have always been this way. It's quite strange really.
I’m having the same problem. Have you fixed yours yet?
Sadly, not yet but I have escalated to 2nd tier support. Will keep you posted.
Any luck? Mine is having the same issue and I've tried all of the available suggestions too
Unfortunately, not. I have now been on the phone with Apple for more than 7 hours but no resolution yet. I have sent in diagnostics from both my iPhone XR as well as my MacBook Air. Both are on the latest versions of IOS, etc.
This is the fault of the latest update. I updated a few days ago (I’m always late to the party) and immediately after this update I couldn’t send texts with my iPad. After several days of resending, power cycling, going from one device to another, the issue persists. I got messages to/from one recipient to populate to both devices, but still not effortlessly and consistently like it was before the update.
One of the reasons I pay thousands more for Apple devices is ease of use, consistency, and admitting to and fixing what they know are their problems immediately, if not sooner.
Apple, take note and fix this problem! I shouldn’t have to change settings that weren’t broken before you fixed them!
Has this been fixed? Messages not syncing to the phone and computer is not working.
Please say yes!!
I have the same problem. iPhone syncs both ways. Mac will not sync incoming messages but can send outbound messages.
Unfortunately, lbd214, it has not been resolved and it's now getting rather frustrating as after sending a plethora of diagnostics to Apple engineering, I have not heard anything in more than 3 weeks.
I think I may have solved it.
iPhone>Setting>Messages>Switch OFF iMessage>Switch back on>Select Send & Receive Addresses
Mac>Message Preferrences>iMessage Tab> Sign Out/Sign In>Select where you can be reached at
After this I am able to initiate new Texts on iPhone and it syncs with Mac. Older messages have not synced. Crossing my fingers this continues to work.
iMessage NOT syncing across iPhone and MacBook Air