Netflix is not working on Apple TV

Suddenly my Netflix is not working on my Apple TV device, there is blue dot below the Netflix icon, and when I select the Netflix icon it only gets clicked but not working. on other devices like iPhone and MacAir its working.

Apple TV 4K, tvOS 13

Posted on Jan 21, 2021 8:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2021 11:05 AM

We had the same problem, we tried restarting the Apple TV, deleting and reinstalling Netflix and none of them worked. however we found out we had a Apple TV software update and haven’t updated in a while. Once we updated the Apple TV itself the Netflix app worked again. Hope that helps.

Similar questions

79 replies

Mar 5, 2021 9:22 AM in response to rkaufmann87

The thing is my wifi network is from the same router as eth and it works fine .. in fact everything else on AppleTV works fine (with wifi) besides Netflix app.. which in fact shows: "something went wrong- try again later" message without any error number.. I just figure it out problem myself.. I guess it might be some Netflix problem that I am coming from within eth and then from wifi on the same device so maybe it was blocked.. like when you try use VPN..

so maybe if I "factory reset" AppleTV - which will erase all Netflix signature data from the device - it will start working again on wifi .. ?



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Netflix is not working on Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.