M1 MacBook Air - freezing cursor and stuck track pad

I got the new M1 Mac mini. It is just 5 days old. In the last hour I have had FOUR mouse/cursor freezes!!!. If this keeps up this thing is going back!

Hope it's been resolved for you. My MacBook Pro trackpad and Apple bluetooth trackpad both exhibit the same behaviour. I don't know of course, but suspect it's Big Sur rather than a hardware problem.

I had this same problem with the new M1 Mini which is one of the reasons I returned it. Cursor would randomly freeze up and there was no way to resolve the issue except for a restart.

I am having the same issue - My track pad and keyboard would not respond and upon restarting all will be fine.

I bought Macbook Pro in jan 2021.

after I use 3-4 hours, macbook still quiet. I shut down immediately. thats it.

When I open the lid, its stuck. moving trackpad so fast, freeze, stuck, etc. same with you.

happen twice already.

Should I worry if It happen rarely? It occur when I shut down without closing tabs, and after using it more than 4 hours. when my lid opened.

I Install adobe creative suite, all original, and nothing hardware issue, I brought traveling.. no magnet whatsoever near.

Same issue, new Macbook air less than month old. Not happy with Apple support who gave solution of SMC reset which did not fix, next option reinstall OS! What kind of support is this? Spend hours getting all configured and data migrated and updated OS multiple times in a month!

yea, I’m glad to find this thread. It almost felt like my computer was being hacked into. Exact same issue on m1 MacBook Air I bought a month ago. It’s steadily gone from bad to almost unusable now.

any sunlight on this. Apple needs to fix. Stet

It's really the worst service in the industry. They know their customers buy and user their product for serious stuff. To put something on market that doesn't work like this and it's "buyer beware". Come on.

I am sorry to read about your recent experience and frustration with MacBook Pro M1, which is similar to mine and to that of many thousands world-wide. However, I do not agree with your final conclusion. I have been loyal to Apple computers since 1986 and stopped counting how many Macs I owned since. I researched and wrote with them 8 books in two languages , did a PhD, ran businesses, communication, accounting, statistic, education - the lot! They were always far ahead of the opposition and a pleasure to work with. There is no doubt the M1 is exceptionally problematic in some aspects, but I trust the boys and girls at Cupertino are no idiots. They will keep burning the midnight oil and will soon come up with the answers. They are aware of the fact that M1/Big-sur produced – and is still producing daily – too many frustrated brand-loyalists and cautious potential new buyers. Apple's cost at stake cannot be ignored. Let's hope the answers will soon emerge.

Season greetings!

I have issues of random slow downs and freezing not to the point it drives me crazy as yet. VLC m1 version will not work on my m1 luckily Elmedia player does which I payed years ago so that's good.

I have had one kernel panic something I never saw on intel and I've had the Apple TV app go to a black full screen (audio only) and refuse to close I had to force close.

As long as things get no worse and hopefully improve I'm happy with my Mac but realise in a work situation this isn't good.

MacBook Pro 13' M1

I have the same issue. My MacBook is just 2 weeks old and it happened the first day I used it and then it keeps happening, too many times already every time I open it. I tried to ignore it like pressing the power button, like a hard reboot because I cannot click shutdown or any but this is getting annoying and tiring. This should not be happening on new laptop like once or twice is understandable but almost every time it SUCKS big time.

I have same problem in my MacBook Air M1 Pad suddenly stop working and can't click it or move mouse I have to restart many times or shutdown for few hours to work again.

I hope Apple can solve this problem.

Been having this problem since I bought the computer months ago. It's been a huge hassle as I only get one day off a month and live on my computer for work. I've taken the computer in multiple times and spent hours on the phone with Apple trying to fix this problem. It still doesn't work properly. Despite hundreds of other people having this problem, they refuse to replace the computer. I've been a diehard Apple fan for almost 15 years, but looks like that will be changing when I replace my iPhone this year. Very disappointment in Apple and their lack of consideration for their customer's time. It's completely unacceptable to expect a customer to pay this much for a faulty computer then expect the customer to spend their free time trying to get it fixed.