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Bobankr Author

Level 1

4 points

Trackpad doesn't select

I have a new Macbrook Pro and twice the trackpad has stopped. The cursor moves and tracks but it wont click or select so nothing opens and I cannot move windows around. The first time it suddenly came back to life The day of my Genius bar appt. so I didn't take it in.

The laptop keyboard and Logitech keyboard works fine, but the MX mouse also only moves the cursor around like the trackpad and won't execute any commands when I tap it.

So wouldn't you think this is a software issue? If so, couldn't it be fixed online rather than in person? Thanks!

MacBook Pro 13″, macOS 11.1

Posted on Jan 21, 2021 1:39 PM

Top-ranking reply

HWTech

Level 9

60,284 points

Posted on Jan 21, 2021 8:12 PM

Try booting into Safe Mode which disables some Apple drivers and most of the third party drivers, as well as Startup & Login Items.

To look for software issues run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper.

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Trackpad doesn't select

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