User profile for user: helpdesk_it
helpdesk_it Author
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Duplicate email issue in Flagged item folder in iPhone 12 Pro

We are having duplicate email issue in Flagged item folder in Exchange account on iPhone 12 Pro with latest iOS version 14.3.18C66. This was working fine earlier. Suddenly problem occurs.


can anyone help us on this.




Posted on Jan 22, 2021 11:01 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2025
User level: Level 10
430,958 points

Posted on Jan 23, 2021 2:00 AM

If you already have the settings, try removing and adding the account back:

  1. Make sure all the email is on your Exchange account through another source or your company's website.
  2. Go to Settings > Passwords & Accounts > [Exchange Account]
  3. Tap Delete Account.
  4. Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch.


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User profile for user: SravanKrA
SravanKrA
Community+ 2025
User level: Level 10
430,958 points

Jan 23, 2021 2:00 AM in response to helpdesk_it

If you already have the settings, try removing and adding the account back:

  1. Make sure all the email is on your Exchange account through another source or your company's website.
  2. Go to Settings > Passwords & Accounts > [Exchange Account]
  3. Tap Delete Account.
  4. Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch.


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Duplicate email issue in Flagged item folder in iPhone 12 Pro

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