User profile for user: helpdesk_it
helpdesk_it Author
User level: Level 1
8 points

Duplicate email issue in Flagged item folder in iPhone 12 Pro

We are having duplicate email issue in Flagged item folder in Exchange account on iPhone 12 Pro with latest iOS version 14.3.18C66. This was working fine earlier. Suddenly problem occurs.


can anyone help us on this.




Posted on Jan 22, 2021 11:01 PM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2025
User level: Level 10
430,982 points

Posted on Jan 23, 2021 2:00 AM

If you already have the settings, try removing and adding the account back:

  1. Make sure all the email is on your Exchange account through another source or your company's website.
  2. Go to Settings > Passwords & Accounts > [Exchange Account]
  3. Tap Delete Account.
  4. Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch.


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2025
User level: Level 10
430,982 points

Jan 23, 2021 2:00 AM in response to helpdesk_it

If you already have the settings, try removing and adding the account back:

  1. Make sure all the email is on your Exchange account through another source or your company's website.
  2. Go to Settings > Passwords & Accounts > [Exchange Account]
  3. Tap Delete Account.
  4. Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch.


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Duplicate email issue in Flagged item folder in iPhone 12 Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up