Could not mount “easystore”. (com.apple.DiskManagement.disenter error 49223.)

i cant mount my WD easystore passport external drive, when i try to mount it from disk utility it says error 49223

Posted on Jan 23, 2021 5:27 PM

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Question marked as Top-ranking reply

Posted on Jan 25, 2021 5:47 PM

Hi there Anteneh33,


We understand you're experiencing an issue with mounting your external hard drive and receiving error 49223, and we'd like to see if we can assist.


Is the external hard drive formatted as exFAT and previously used with a Windows PC?


If so, connect it to a Windows PC to back up the data, then format the disk using your Mac in exFAT: Format a disk for Windows computers in Disk Utility on Mac

You can then add the data back from the Windows PC to then access on your Mac.


If not, try the steps here: Repair a storage device in Disk Utility on Mac


We hope this helps.

1 reply
Question marked as Top-ranking reply

Jan 25, 2021 5:47 PM in response to Anteneh33

Hi there Anteneh33,


We understand you're experiencing an issue with mounting your external hard drive and receiving error 49223, and we'd like to see if we can assist.


Is the external hard drive formatted as exFAT and previously used with a Windows PC?


If so, connect it to a Windows PC to back up the data, then format the disk using your Mac in exFAT: Format a disk for Windows computers in Disk Utility on Mac

You can then add the data back from the Windows PC to then access on your Mac.


If not, try the steps here: Repair a storage device in Disk Utility on Mac


We hope this helps.

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Could not mount “easystore”. (com.apple.DiskManagement.disenter error 49223.)

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