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Etrecheck report - failing hard drive. - can I fix?

Can I fix this failing hard drive report from EtreCheck?


iMac 21.5″, macOS 10.15

Posted on Jan 24, 2021 11:18 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2021 11:22 AM

Unfortunately, a failing hard drive cannot be fixed by the user. An Apple Store or Apple Authorized Service Provider (AASP) must take care of this, as this is a hardware repair. Go ahead and backup your data ASAP though, as your drive is failing. You can schedule an appointment here - Mac - Official Apple Support


Cheers,


Jack

6 replies
Question marked as Top-ranking reply

Jan 24, 2021 11:22 AM in response to KMS444

Unfortunately, a failing hard drive cannot be fixed by the user. An Apple Store or Apple Authorized Service Provider (AASP) must take care of this, as this is a hardware repair. Go ahead and backup your data ASAP though, as your drive is failing. You can schedule an appointment here - Mac - Official Apple Support


Cheers,


Jack

Jan 24, 2021 11:38 AM in response to KMS444

Here are the install videos for your model - professional installation is recommended. Note: you have the default super painfully slow 5400 rpm hard drive installed; if you are going to have it replaced, at least get a 7200 rpm drive or an SSD. On the other hand, your Mac is going on 9 years old, so you will need to decide how much money you want to invest in an outdated machine.


https://eshop.macsales.com/installvideos/imac_21inch_late_2012/


Out of curiosity: are you running your Mac in Safe Mode regularly? It's meant to be a tool to isolate or fix issues.


https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/10.15/mac/10.15

Etrecheck report - failing hard drive. - can I fix?

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