Apple Pencil Won’t Pair

Hi. I have an IPad Air 3, version 14.3. I’m having an issue where I plug my Apple Pencil in, but it won’t connect or be recognised whatsoever. I tried unpairing it (it just won’t pair back), restarted the iPad multiple times, left the pen plugged in for hours, and updated the iPad, and it won’t work whatsoever. I had this same issue a few months ago, and it just randomly started working after a few days. The Apple Pencil is less then a year old and shouldn’t be faulty like this...

iPad Air 3 Wi-Fi

Posted on Jan 25, 2021 3:06 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2021 3:50 AM

Here is Apple’s guide for pairing and using the Apple Pencil:

Connect Apple Pencil with your iPad - Apple Support


If still having difficulties, here is one of the better troubleshooting guides for the Apple Pencil that may be helpful in working through common issues:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


If you have checked through potential issues using the linked troubleshooting guide, then your Apple Pencil may be displaying symptoms of a dead battery - that will not accept or hold any charge.


Assuming that you do not have any other iPad charging issues - and that the Lightning Port of your iPad is free from debris - whilst the Pencil is plugged-in to the Lightning Port of your iPad, verify that the Pencil is recognised:

Settings > General > About


Scroll to the bottom of the page - and you should find entries for the Pencil (iPadOS13 and earlier: one each for the physical and Bluetooth connections. iPadOS14: sometimes only one entry). Finding these listed entries suggests that the Pencil electronics are good - otherwise, you have a totally dead pencil.


Check the Battery Widget for the charge status of the Pencil. Is it 100%? If not, let the Pencil charge; if it is fully charged, disconnect from the iPad. 


When disconnected from iPad, does the Pencil disappear from the Battery Widget - or it’s indicated state of charge suddenly fall? If either of these are true, then the Pencil battery is likely to be failing or dead. For iPadOS14, you can also monitor your Pencil’s charge state from Settings:

Settings > Apple Pencil


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Having provided information for diagnosis of battery issues, it is perhaps worth commenting that previous “recovery” of normal operation might suggest that the battery is (or was at least then) usable. A dead battery will not reliably recover.


I hope this information proves to be helpful in both diagnosing and resolving the problem.

7 replies
Question marked as Top-ranking reply

Jan 25, 2021 3:50 AM in response to ScoutFluff

Here is Apple’s guide for pairing and using the Apple Pencil:

Connect Apple Pencil with your iPad - Apple Support


If still having difficulties, here is one of the better troubleshooting guides for the Apple Pencil that may be helpful in working through common issues:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


If you have checked through potential issues using the linked troubleshooting guide, then your Apple Pencil may be displaying symptoms of a dead battery - that will not accept or hold any charge.


Assuming that you do not have any other iPad charging issues - and that the Lightning Port of your iPad is free from debris - whilst the Pencil is plugged-in to the Lightning Port of your iPad, verify that the Pencil is recognised:

Settings > General > About


Scroll to the bottom of the page - and you should find entries for the Pencil (iPadOS13 and earlier: one each for the physical and Bluetooth connections. iPadOS14: sometimes only one entry). Finding these listed entries suggests that the Pencil electronics are good - otherwise, you have a totally dead pencil.


Check the Battery Widget for the charge status of the Pencil. Is it 100%? If not, let the Pencil charge; if it is fully charged, disconnect from the iPad. 


When disconnected from iPad, does the Pencil disappear from the Battery Widget - or it’s indicated state of charge suddenly fall? If either of these are true, then the Pencil battery is likely to be failing or dead. For iPadOS14, you can also monitor your Pencil’s charge state from Settings:

Settings > Apple Pencil


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Having provided information for diagnosis of battery issues, it is perhaps worth commenting that previous “recovery” of normal operation might suggest that the battery is (or was at least then) usable. A dead battery will not reliably recover.


I hope this information proves to be helpful in both diagnosing and resolving the problem.

Jan 25, 2021 4:23 AM in response to ScoutFluff

To clarify, when the Pencil is directly connected to the iPad Lightning port, you can find information about the Pencil in iPad Settings:


General > Settings > About - scroll to the very bottom to find the Apple Pencil, then tap on the entry to reveal hardware and installed firmware information.


If your Pencil does not successfully pair with the iPad, you’ll not see battery status information - either in iPad Widgets (within the Today View, accessed from your first Home Screen) or in iPad Settings (Settings > Apple Pencil).

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Apple Pencil Won’t Pair

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