ucee160 wrote:
when ever I turn on my Mac book pro 2017 model 13", there appears a vertical greenish line. I also can't use my camera at all. when ever I attempt to use it, it shows a green light for a few seconds then turns off. I reset the smc a few times, but nothing. I need serious help, its so frustrating .
NVRAM controls the camera:
USB Device: FaceTime HD Camera (Built-in)
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
if no resolve— I would suspect a hardware issue:
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095