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User profile for user: khorshed289
khorshed289 Author
User level: Level 1
4 points

12pro is horrible about dropping calls and service.

My brand new iPhone 12pro is horrible about dropping calls and service. I'm in Bangladesh, Using number one network Grameen phone and network is absolutely ok, but facing call drop severe, please need a help. and previously I never dropped calls on my 10x I've talked with grameenphone tech support and done everything from powering on and off the antenna to resetting all connection settings. The phone is also completely updated OS 14.3. This is a very expensive unit to not allow me to even get calls done. Is there a patch or do I need to buy phone from a different company that works. Please help! In.


Khorshed Al Mamun

Bangladesh.

 


iPhone 12 Pro, 14

Posted on Jan 27, 2021 10:18 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
415,990 points

Posted on Jan 27, 2021 10:23 AM

This seems like your carrier issue, Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you.


Call Failed or Dropped Calls / Disconnecting

In telecommunications, a dropped-call / Auto Disconnecting Calls / Call-Failed Muted conversation are mainly due to technical reasons / fault at the carrier's end. At times the calls are cut off before the speaking parties had finished their conversation and before one of them had hung up (dropped calls or Call Failed or Auto Disconnection or muted calls).


Few Reasons Your device Keeps Muting / Dropping / Disconnecting Calls or encounter Call Failed.

  • Your Signal Is Weak.
  • It's Raining (Cats & Dog)
  • The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  • You've Misunderstood Your Signal Strength
  • You are moving and the signal weakens while changing from one tower to another


Options Are...


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
415,990 points

Jan 27, 2021 10:23 AM in response to khorshed289

This seems like your carrier issue, Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you.


Call Failed or Dropped Calls / Disconnecting

In telecommunications, a dropped-call / Auto Disconnecting Calls / Call-Failed Muted conversation are mainly due to technical reasons / fault at the carrier's end. At times the calls are cut off before the speaking parties had finished their conversation and before one of them had hung up (dropped calls or Call Failed or Auto Disconnection or muted calls).


Few Reasons Your device Keeps Muting / Dropping / Disconnecting Calls or encounter Call Failed.

  • Your Signal Is Weak.
  • It's Raining (Cats & Dog)
  • The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  • You've Misunderstood Your Signal Strength
  • You are moving and the signal weakens while changing from one tower to another


Options Are...


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12pro is horrible about dropping calls and service.

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