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Apple ID Verification Code disappears too quickly

I know there are other methods to get the verification code. I would like to know why the verification code dialog disappears so quickly. Either there isn't enough time to respond or it doesn't even respond to a click on 'allow'. This is across several devices, iPad, iPhone(s), MacBook. Any hints or ideas on how to cure this annoying behavior?

Posted on Feb 7, 2021 9:42 AM

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Question marked as Top-ranking reply

Posted on Feb 9, 2021 12:37 PM

Hey there m_a_thrasher,


We understand the option to allow a sign in through two-factor authentication is disappearing quicker than expected. Also, the Allow button does not always respond. We'll be happy to help.


The prompt to Allor or Don't Allow a sign in should stay up until you dismiss it. With that in mind, if you share an Apple ID, it's possible the prompt is being dismissed from another device.


If you're unsure where all your device might be signed in or who has access, you can change your password: Change your Apple ID password


We'd also recommend making sure all of your devices are up-to-date.


Additionally, as you mentioned, there are other options for getting a two-factor code. Reference this page: Get a verification code and sign in with two-factor authentication


If you still experience issues with this, reach out to Apple Support directly, here: Get Support


Cheers!

1 reply
Question marked as Top-ranking reply

Feb 9, 2021 12:37 PM in response to m_a_thrasher

Hey there m_a_thrasher,


We understand the option to allow a sign in through two-factor authentication is disappearing quicker than expected. Also, the Allow button does not always respond. We'll be happy to help.


The prompt to Allor or Don't Allow a sign in should stay up until you dismiss it. With that in mind, if you share an Apple ID, it's possible the prompt is being dismissed from another device.


If you're unsure where all your device might be signed in or who has access, you can change your password: Change your Apple ID password


We'd also recommend making sure all of your devices are up-to-date.


Additionally, as you mentioned, there are other options for getting a two-factor code. Reference this page: Get a verification code and sign in with two-factor authentication


If you still experience issues with this, reach out to Apple Support directly, here: Get Support


Cheers!

Apple ID Verification Code disappears too quickly

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