Sound on live photos suddenly stopped working?

Today, When I play a live photo, the sound won’t play. I’ve checked the sound on top left corner and it works with any other old video or music. The motion will go for the live picture but I can’t hear any sound. Is something changed?

iPhone 11 Pro Max

Posted on Feb 9, 2021 9:14 PM

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Question marked as Top-ranking reply

Posted on Feb 11, 2021 6:07 PM

Hello AbdulRaheem440,


Welcome to Apple Support Communities. It looks like you're having issues with Live Photos sound, and we'd be happy to look into this with you.


Do you have the sound turned off for your Live Photos? Please check the following link:


iPhone User Guide

Under: "Trim or mute a Live Photo"


Also, did you add any effects to the Live Photo? If so, please try to revert the Live Photo to the original:


Edit photos and videos on iPhone

Under: "Revert an edited photo"



We hope this information is useful. Kind regards.

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Sound on live photos suddenly stopped working?

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