penelope2442 Said:
"Load Itunes to my computer to back up my phone. [...]it has all kinds of problems"
-------
What kinds of problems are these?
Clean Up Space:
A. Clean TV and Music Libraries:
Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.
B. Clear Temporary Internet Files:
Clear your Temporary Internet Files (Cookies & Cache) of Safari:
- Cookies perform remembrance of certain site-entered data.
- Cache keeps a snapshot of the last time you visited a site.
Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support
C. Clean "Other" Storage:
Clear "Other" storage. This includes items that are unneeded and just junk (i.e. caches). So view your storage usage, cleaning up "Other" - Learn More Here: How to Clear "Other" in your iPhone's Storage - Use Backup