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Why can’t I install the new update on my iPhone, the new version was downloaded on the iPhone but now it says can’t install you are not connected to the internet surely this is wrong
iPhone 5s, iOS 12
Greetings, jacobus29.
Welcome to the Apple Support Communities. Being able to update your iOS is vital, so we can understand why you’d want to resolve this.
Check out the steps listed, here: If your iPhone, iPad or iPod touch won’t update
If the issue continues, try using a computer to update your iOS: Update your iPhone, iPad, or iPod touch
We hope this helps! Don’t hessite to reach out if you have questions.
Sincerely.
Why can’t my iPhone not instwall the new update, it says cannot install cause you not connected to the internet but it downloaded it please wht is wrong?
