error 4013 on ipad 7th generation
HI,
Yesterday my 12yr old's IPad (which is only 14 months old and in immaculate condition) suddenly had the Apple logo flashing on then off. On searching Apple help it was suggested to use USB lead from Ipad to a computer, log onto Itunes then update/restore the ipad. Well, I have tried several times, using different leads & computers but the same error message come up... 4013!!!!!
Today I even took to a computer shop for them to look at it, and they couldn't resolve either. As the ipad cost over £400, I expected it to last a good few years. Tomorrow I have Apple support calling me, but I doubt will resolve the problem.
Where do I go from here????? As the warranty is just out, will it be repaired for free?
All my daughter used it for was Roblox game, YouTube sort of things.
Any guidance from anyone would be great, as I really can't afford to purchase another. You would hope with the Apple name that it would last a good few years.
iPad, iPadOS 14