PowerBeats Pro shutting down with battery

Given that the problem seems to have popped up earlier this year, probably after some of the recent OS updates, it may be iOS (or MacOS) problem when PBP are connected.

Has anyone found a solution I talked to support and they said I would have to send the one that isn’t working and they send another for $107.

Hi

I thought new firmware would fix but no. I think the battery may be faulty on mine not good after 2 years for the price. Beats just arent good quality and Apple dont stand behind them!

Seems like a few news outlets reporting the story. Give Powerbeats pro lawsuit a google :)

https://www.engadget.com/apple-powerbeats-pro-class-action-lawsuit-221509629.html

here it is.

Same thing happening. Right earbud cuts out at 55% or so. Charges same as left but discharges quicker. Can reconnect after putting back in case.

1. the problem is not solved.
2. in iOS settings - bluetooth - Powerbeats pro - firmware version
3. in macos in up menu, option key + click to bluetooth

there is a problem when a microphone is used. the problem is in the codec and in the latest firmware

the problem is not solved at all

I'm also experiencing this same issue - my right earbud turns off at 80% and my left is usually shortly after that around 70%. I use my earbuds with a Windows 10 laptop for work and I experience the same issue whether I'm connected to my iPhone or Windows, so slightly different there. I've also tried resetting, updating all the firmware, iOS, etc. with no luck.

Did you ever find a solution? It’s obviously an Apple problem and my parents are getting on me saying I broke it when I have done nothing to them. The exact problem is happening to me where it dies and I charge it then it appears at 55%. Not a coincidence all of us are having the exact same problem. Just let me know if you ever find a solution please.

I'm having the exact problem like others starting this week. The left earbud stopped working at 55% battery while the right one is good. Tried resetting but didn't work. Now I'm upgrading IOS to the latest version, finger crossed.

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Thanks for all the updates - I've tried most of what you said and the issue always seems to end up persisting. I've found, my right ear bud either dies at 80% or if the battery somehow gets below 80% (if I've left them out of the case for a while) then they usually die right at 55%. The left earbud seems to be behaving more normally, but still dying quicker than I remember. My ear buds are a little under 2 years old at this point and outside of the warranty so I've been getting resistance from anyone at Apple, which is frustrating because this is clearly not a normal issue. If it was a true issue of an old product I would understand, but this seems to be a broader issue.