When using my Powerbeats Pro, the left earpiece shuts down randomly, even if it shows more than 80% battery on my iPhone. This only happens with the left one, the right one works normally.
(Partly Solved) - Read All
Here's some tips to decrease your chances of either right or left Powerbeats Pro shutting down with battery issues. I had all the same problem in this thread, but haven't had one incident after I followed these steps.
PS! Small batteries like in these earpieces would obviously decrease its battery over time. So if its over 2 years old don't expect more than approx 4-6 hours of playing time. In some cases 3-4. (depending on the weather / temperature)
1 - Clean the case connector / earpiece - Make sure nothing is blocking your earpieces from charging.
2 - Make sure the "disfunctional" earpiece (right or left) is getting its charge in its case. If both pieces are charging together, it will show up as one unit (on iPhone). Open the case and pull out one earpiece from the charging case to check if the other one is really charging and repeat with other one. (It should show a lightning indicator above your earpiece if its charging)
3 - (In case of flickering) If you open the charging case and either right or left earpiece is "flickering" inside the iPhone connector, hold in the reset button on the case (with earpieces inside) for 20+ sec until you see a red light flashing and reset your earpieces. If it keeps flickering it means something wrong with the connector and eventually leads to disconnection.
4 - Last but not least, I used to wear my earpieces long before I would start my workout. I could drive with earpieces in for 30min - 1hour+ before even starting the actual workout. This obviously decreases your chances of obtaining battery through the whole workout.
So make sure you have charged each earpiece to max and bring your case (with the earpieces inside charging) to wherever your starting your workout, and only put in and use your earpieces when your starting the workout.
These steps should increase your chances of having battery throughout your whole workout :)
Given that the problem seems to have popped up earlier this year, probably after some of the recent OS updates, it may be iOS (or MacOS) problem when PBP are connected.
Has anyone found a solution I talked to support and they said I would have to send the one that isn’t working and they send another for $107.
Hi
I thought new firmware would fix but no. I think the battery may be faulty on mine not good after 2 years for the price. Beats just arent good quality and Apple dont stand behind them!
Seems like a few news outlets reporting the story. Give Powerbeats pro lawsuit a google :)
Same thing happening. Right earbud cuts out at 55% or so. Charges same as left but discharges quicker. Can reconnect after putting back in case.
there is a problem when a microphone is used. the problem is in the codec and in the latest firmware
the problem is not solved at all
Hello,
Yes, I have tried resetting the Beats, also waited until the batteries, both the case and buds were completely drained, tried charging again and had the same problem: I had a low battery alert on the left bud, and then it shut off after a few seconds. I tried recharging that one bud by itself for 5 minutes, took it out of the case and it lasted around 5 mins more.
I'm also experiencing this same issue - my right earbud turns off at 80% and my left is usually shortly after that around 70%. I use my earbuds with a Windows 10 laptop for work and I experience the same issue whether I'm connected to my iPhone or Windows, so slightly different there. I've also tried resetting, updating all the firmware, iOS, etc. with no luck.
Did you ever find a solution? It’s obviously an Apple problem and my parents are getting on me saying I broke it when I have done nothing to them. The exact problem is happening to me where it dies and I charge it then it appears at 55%. Not a coincidence all of us are having the exact same problem. Just let me know if you ever find a solution please.
I'm having the exact problem like others starting this week. The left earbud stopped working at 55% battery while the right one is good. Tried resetting but didn't work. Now I'm upgrading IOS to the latest version, finger crossed.
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Thanks for all the updates - I've tried most of what you said and the issue always seems to end up persisting. I've found, my right ear bud either dies at 80% or if the battery somehow gets below 80% (if I've left them out of the case for a while) then they usually die right at 55%. The left earbud seems to be behaving more normally, but still dying quicker than I remember. My ear buds are a little under 2 years old at this point and outside of the warranty so I've been getting resistance from anyone at Apple, which is frustrating because this is clearly not a normal issue. If it was a true issue of an old product I would understand, but this seems to be a broader issue.
PowerBeats Pro shutting down with battery
