PowerBeats Pro shutting down with battery

I’m having the 55% issue with my right ear. I purchased an open box PowerBeats Pro on eBay that’s missing the left ear. Do you guys think that it makes sense to put the new right ear in my existing case and pair it with my left ear or should I move everything over to the new case that is presumably on an older firmware?

Apple, what is petty is you not acknowledging that there is a problem with this product and offering a viable replacement. We spend good money and are loyal customers. It’s not as if you don’t have the money.

Its ok to make mistakes, but please for your ESG compliance purposes at least, treat your customers with respect and stop forcing them to launch lawsuits…

I love this head set. They are perfect for the gym…until they weren’t!!!

it’s not ideal to work out with just one ear piece. Totally distracting with the loud music, weight racking and talking going on.

Apple…fix this!

Like everyone else, the same thing is happening to me. Mine is with the left-side. I thought that perhaps the earphones are old, but they were only purchase in mid-Oct 2019. They were working perfectly fine and now all of a sudden I just lose power on one side. I also noticed that when I opened the charging case with the earphones inside near my iPhone running iOS 15.2.1 that the charging levels seem to continually 'jitter' when trying to tell me the battery level. This is ridiculous! Apple, please fix this software issue. I was about to buy a new pair but reading all the comments and experiencing what I have personally makes me pretty confident this is a firmware/software issue.

Well ladies and gentlemen, since Apple is hot garbage and essentially robbed us, has anybody tried Raycons? I hear good things about them, but bad too.

It’s a shame the Powerbeats Pro have collectively **** their beds all around the world… they sounded and fit amazing, but don’t work as they should anymore.

Got these as a Christmas gift from my parents, and it’s a big bummer that something I loved so much has become such an annoyance.

Congrats to Apple on a record Q42021! Apple generated $15,600 in revenue EVERY second in Q4!! Now, can you use a few seconds of revenue in 2022 to fix this? Oh wait…avoiding these expenses is what helped you achieve the record profit!

That is wild because literally the exact same thing has been happening with mine for about the past 3 weeks. Only the left headphone and it will make the “dead battery” chime sound while sitting around 55%-60%.

Yea, exactly the same thing for me for the past 10 days or so. The right earbud drops out after 23 minutes of use every time regardless of battery level.

Absolutely disgusting that an Apple representative hasn't replied to anyone or tried to help anyone on here.

This happened very coincidentally with the announcement of the new beats fit pro releasing internationally.... Shame on Apple ripping their consumers off with a known defect and no product recall.

There is no way this man just said “let’s try Raycons” 💀, those are dropshipped headphones with ray j of all people’s name on them. Someone’s been watching too much YouTube cuz ik that company sponsors about every third video

I’ve had this problem with my left side of my Powerbeats pro not charging since I bought it. I had to send them to be repaired and they could not find the issue. Still having the same problem now I have no warranty it was only good for one year. Not happy about this thinking about getting a different pair one that is more reliable. I’m done with being in the middle of a project or exercise and one side goes out. I also noticed that I can put them in the charging box and it will be 80% to 90% charged and then go back and be all the way down to almost nothing.

Unfortunately I will be in search of new ear buds love the sound of these but it’s not worth the constant drop of charge.

How has this problem still not been solved lmao?

Its almost been a year now (for me) and these things haven't got a fix!

I lost hope and bought myself some Sony Headphones. I don't think I'll ever buy headphones from Apple or Beats again.

Great news...i have had the left ear 55% malfunction for months. Now it seems to cut out after just 10-15 mins after a full charge. Enjoy the 45% while you have it. What a piece of crap. No more Beats for us ever. And the lack of support is shameful.

I just went and bought the beats fit pro, I can’t stand my right powerbeats pro dying on me after an hour then charging it in a middle of a workout and waiting for 5 minutes to get another hour. But I do agree apple has to do something about the powerbeats pro.

Here’s what’s going on with mine now:

if I use both for phone calls, it dies after about 15-20 minutes.

if I use it at the gym strictly playing music from my library, I can get exactly an hour out of it. Shuts off at exactly an hour.

This leads me to believe this has to be a software issue and not battery related.

Come on Apple! Troubleshoot this issue!!! It really makes using this product a very disappointing experience!

I found myself giving Dr. Dre the evil eye during the halftime show just because his name is still on the product!🤪😳😞🤬

I bought a new right ear bud on eBay because my right side had the 55% issue. My problem was instantly resolved. I’m thinking that this is just bad hardware. Just in case any one is curious, a pairing existing ear buds with new case doesn’t resolve the issue. My firmware version did not change when I paired the new right ear bud with my working left earbud.