PowerBeats Pro shutting down with battery

I’m having the 55% issue with my right ear. I purchased an open box PowerBeats Pro on eBay that’s missing the left ear. Do you guys think that it makes sense to put the new right ear in my existing case and pair it with my left ear or should I move everything over to the new case that is presumably on an older firmware?

Apple, what is petty is you not acknowledging that there is a problem with this product and offering a viable replacement. We spend good money and are loyal customers. It’s not as if you don’t have the money.

Its ok to make mistakes, but please for your ESG compliance purposes at least, treat your customers with respect and stop forcing them to launch lawsuits…

I love this head set. They are perfect for the gym…until they weren’t!!!

it’s not ideal to work out with just one ear piece. Totally distracting with the loud music, weight racking and talking going on.

Apple…fix this!

Well ladies and gentlemen, since Apple is hot garbage and essentially robbed us, has anybody tried Raycons? I hear good things about them, but bad too.

It’s a shame the Powerbeats Pro have collectively **** their beds all around the world… they sounded and fit amazing, but don’t work as they should anymore.

Got these as a Christmas gift from my parents, and it’s a big bummer that something I loved so much has become such an annoyance.

Congrats to Apple on a record Q42021! Apple generated $15,600 in revenue EVERY second in Q4!! Now, can you use a few seconds of revenue in 2022 to fix this? Oh wait…avoiding these expenses is what helped you achieve the record profit!

That is wild because literally the exact same thing has been happening with mine for about the past 3 weeks. Only the left headphone and it will make the “dead battery” chime sound while sitting around 55%-60%.

Yea, exactly the same thing for me for the past 10 days or so. The right earbud drops out after 23 minutes of use every time regardless of battery level.

Absolutely disgusting that an Apple representative hasn't replied to anyone or tried to help anyone on here.

This happened very coincidentally with the announcement of the new beats fit pro releasing internationally.... Shame on Apple ripping their consumers off with a known defect and no product recall.

The fact that this thread is updated once a week, serves as a enough proof to me that this issue is with the product and not the user. Normally apple products are treated with care and product owners are respected. Seems like Apple could not care less about this, evident by them closing the chain and marking it resolved.

Beats products do not even have their own feedback section. https://www.apple.com/feedback/

Bonkers

There is no way this man just said “let’s try Raycons” 💀, those are dropshipped headphones with ray j of all people’s name on them. Someone’s been watching too much YouTube cuz ik that company sponsors about every third video

How has this problem still not been solved lmao?

Its almost been a year now (for me) and these things haven't got a fix!

I lost hope and bought myself some Sony Headphones. I don't think I'll ever buy headphones from Apple or Beats again.

Great news...i have had the left ear 55% malfunction for months. Now it seems to cut out after just 10-15 mins after a full charge. Enjoy the 45% while you have it. What a piece of crap. No more Beats for us ever. And the lack of support is shameful.

I just went and bought the beats fit pro, I can’t stand my right powerbeats pro dying on me after an hour then charging it in a middle of a workout and waiting for 5 minutes to get another hour. But I do agree apple has to do something about the powerbeats pro.

Here’s what’s going on with mine now:

if I use both for phone calls, it dies after about 15-20 minutes.

if I use it at the gym strictly playing music from my library, I can get exactly an hour out of it. Shuts off at exactly an hour.

This leads me to believe this has to be a software issue and not battery related.

Come on Apple! Troubleshoot this issue!!! It really makes using this product a very disappointing experience!

I found myself giving Dr. Dre the evil eye during the halftime show just because his name is still on the product!🤪😳😞🤬

I have had mine looked at thrice by Apple Technicians in the last two months with no fault being found.

The speed with which the earbuds lose and gain battery power back suggests that this has to be a software issue!

Not really brave, I still have doubts but I am sick and tired of my right side powerbeats pro dying after an hour of working out, it messes with my motivation to keep on working out. So far the beats fit pros have been great so far, better sound quality and can last up to 6 hours, and really comfortable compared to powerbeats pros. Im a satisfied customer for sure, just hope that they don’t exhibit the same things the powerbeats pro are doing after 2 years of use.