Touch ID on MacBook Air Issue

I recently got an M1 MacBook Air and after it has been asleep I have noticed that when I press the Touch ID button, the screen turns on for a split second and then turns black again. I did some research and found that a lot of other people are having this issue with their M1 Macs. Is there a way to fix this?

MacBook Air 13″, macOS 11.2

Posted on Mar 3, 2021 3:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2021 3:56 PM

Don't push the Touch ID button to unlock the MacBook Air, simply touch the surface of the button. Sometimes I basically "tap" the button. Touching it and quickly removing my finger. Pushing the Touch ID button actually locks it again. Apparently in you case you action unlocks it for a split second, then relocks it. For more details see this Apple web page.

1 reply
Question marked as Top-ranking reply

Mar 3, 2021 3:56 PM in response to kittykatluver2004

Don't push the Touch ID button to unlock the MacBook Air, simply touch the surface of the button. Sometimes I basically "tap" the button. Touching it and quickly removing my finger. Pushing the Touch ID button actually locks it again. Apparently in you case you action unlocks it for a split second, then relocks it. For more details see this Apple web page.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Touch ID on MacBook Air Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.