For a few months now, when I try to play a trailer for a movie that is NOT a new release that I may rent or buy on Apple Movies, I’m taken back to the search screen, and the trailer won’t play. I stream TV with an Apple TV 4K.
I am having this exact same issue and on two separate Apple TV’s. One was Apple TV HD and the other was 4K. I use Siri to search a movie, click to play the trailer, and it goes straight back to the Watch Now tab of the Apple TV screen. Extremely annoying.
I am having this exact same issue and on two separate Apple TV’s. One was Apple TV HD and the other was 4K. I use Siri to search a movie, click to play the trailer, and it goes straight back to the Watch Now tab of the Apple TV screen. Extremely annoying.
Hi mcp1985,
We understand you're unable to play trailers on an Apple TV. We're happy to offer some guidance.
If you're unable to play trailers or getting some sort of error, you'd want to contact Apple Support directly for assistance. You can connect with them here: Get Support
We hope this helps. Take care!
having same issue for. While now... how did you solve it?
Noticed this in the last few weeks - very frustrating
I've been having the exact same issue for a long time. Still no solutions?
Trailers for Apple TV movies won’t play.
