Sign into Paramount Plus on Apple TV

Subscribed on Apple TV, downloaded the App, cannot restore purchase. Says I had a subscription and I should sign up again. Works fine when I access it through the Apple TV app.


Apple TV 4K, tvOS 14

Posted on Mar 8, 2021 4:05 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2021 2:36 AM

A Paramount+ subscription started outside of the Apple TV app, will require its own app.

A Paramount+ Channel subscription started inside of the Apple TV app, will require it to be viewed in the Apple TV app.

These two types of subscriptions are generally not exchangeable (although content providers can make provisions for a one-way crossover).

72 replies

Jul 7, 2021 8:07 PM in response to marcha lenta

This is basically the same with all “channels” within AppleTV (or Amazon and I am assuming Google) They can only be watched from within AppleTV (or Amazon,etc). and only by the person who purchased them. So, they can not be watched on Roku or GoogleTV or from a web site. They are not eligible for family sharing. I would like the rest of my family to be able to watch these channels. I don’t know anyone would do it this was unless there is a large price saving. And yes, they have made it so complicated to know if there will be commercials or not.

Nov 9, 2021 8:04 AM in response to ZuraX

ZuraX wrote:

This makes no sense at all. If I have a username and password, I should be allowed to login on the TV app.

Tell Paramount that.


The Apple TV app channel subscription can be enabled to be used on Paramount's standalone apps and website as explained previously, but the reverse is not possible. Only Paramount knows why.




Dec 22, 2021 9:09 AM in response to bxsherman

I had this very same issue so I dowloaded Paramount + to the Apple TV portion of my app and it downloaded and allowed me to sign in with the account I had created on my MacBook. To this date, I cannot delete the original Paramount+ on my Apple TV + screen. But I just used the icon on the main screen of Apple TV. The other Paramount + icon does not offer a place to sign-in so you can't reduce the monthly price from $9.99 to $4.99. I'm a recent cord-cutter and am not interested in getting streaming fees which take me right back to where I was prior to cutting the cord. I hope this helps someone, I worked on this for days.

Mar 28, 2021 7:50 PM in response to bxsherman

When Paramount+ started, I read and saw (through usage) that we who bought the bundle with Apple TV would have it grandfathered in. It worked fine if I used the channel “button” from within the Apple TV app. If I tried to use the original icon for paramount+ from the Apple TV desktop it would ask me to sign in. I’ve never had a user ID/password for paramount+ so I just clicked on Apple TV and accessed paramount+ from there. It worked that way and this was a quirk I could live with.

Since the paramount+ app outside Apple TV was now useless, I deleted it.

BIG MISTAKE.

I went back into the Apple TV app and when I hit the round paramount+ button it said “you must install the paramount+ app... the one I just deleted. uh ohhhhhhhhh...

NOW it’s completely borked. From within the stand alone paramount+ app there is a sign in widow and in the widow is an option to click if you have a subscription through Apple TV. I clicked it and... “restore failed - no subscription found”

I’m hoping that like most of the weird things that happen with apple, this will resolve itself with just a bit of time passing.

But I have a bad feeling.

Jul 7, 2021 2:06 PM in response to marcha lenta

That is a bit odd, since Paramount+ doesn't actually have prices for anything individually. Everything is included in the subscription.


Perhaps you were looking at the episodes not in Paramount Plus, but in iTunes in which case it would have price, but should also show options of where to watch it below it.


for instance:


However, looking at Episode 2 of "Way of the Warrior" it does not offer the option to watch in Paramount Plus if its accessed through the iTunes Store. It in fact only shows the TV option which is of course not part of Paramount Plus.



The Apple TV+ subscription only includes Apple's now original content it does not include content form other providers for free.



Jul 7, 2021 7:40 PM in response to doveball

I tried this as well. The main reason I wanted Paramount plus was Star Trek. I had the “no commercials” level. How surprising it was when a Star Trek episode was interrupted by a commercial. That’s why I went back to the Apple version. I have recently read that only certain CBS TV shows, not Star Trek, have commercials at the beginning. I’m not sure I want to risk it.

Dec 29, 2021 8:56 AM in response to cfondacci

That doesn’t happen on my iPad. I subscribed to Paramount + through Apple on my Apple TV. I can watch Paramount + through the Apple tv app ONLY on my tv (Apple TV box is hooked up to that). If I want to watch Paramount + on my iPad I have to go through the paramount + app. If I try through the Apple TV app, I get a pop up that asks me to sign up for Paramount +. They also don’t always sync.

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Sign into Paramount Plus on Apple TV

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