Sign into Paramount Plus on Apple TV

I'm having a similar problem. I changed my itunes email address a few months ago - just purchased a month of Paramount Plus, but it has my old email address associated with the account. Won't let me access the app because they don't match, but there's also nowhere to update anything. How can I access the app for which I'm paying?

I had previously signed up for the All Access/Showtime/AT+ bundle and was able to use the native All Access apps and the. Paramount. Today I got a new tv and am unable to log in on the Paramount app. So lost.

I am having a similar issue. I restored a CBS All Access Subscription that is now “Paramount Plus” it shows up under my Apple ID as a subscription to ParamountPlus but when I try to access it on my Vizio Smart TV with the Paramount Plus App and/or the Apple TV App, it will not allow me. Says I need to try the free trial and put in my credit card into the start charging once the trial is over. But why? I already pay for the Paramount Plus App via my Apple subscriptions every month...

Yeah, I’m another one with the same problem. I tried to watch the latest episode of Clarice. I open the program through “My Channels,” where I subscribed. I can watch episodes I’ve previous watched, but if I try and watch the latest episode, which I haven’t watched, it forces me to the new Paramount+ App where it wants me to subscribe for access. Am I going to need to cancel my subscription through Apple and subscribe directly to Paramount+ now!? That’s not what we were told would happen.

Jason

I have the same issue. I purchased the CBS All Access Showtime bundle through the Apple TV app and it was working fine up until I tried the watch the latest episode of Clarice. Now it wants me to install the app and sign up through it and pay again. This is not what they have been saying. Paramount said nothing would change when the name changed. What is worse is my subscription through Apple for this just renewed yesterday. This needs to be fixed ASAP.

Yea, between the problems with my cbs/showtime bundles that somehow got cancelled., Disney and hbo not being part of family sharing, and paramount “channel” issues, I don’t think I am going to be doing any channels with Apple. They all work much better if you subscribe directly with the channel. Not sure how Apple was able to implement this so poorly.

so to clarify, paramount plus requires separate subscriptions for AppleTV and for iPad or iPhone. So if I buy a subscription on Apple TV it cannot be used on iPad or iPhone and if I buy a subscription on iPad or iPhone it cannot be used on Apple TV?

Is this correct?

If so, I will be canceling.

does Netflix do the same charging for separate subscriptions?

Episode 6 of Clarice isn’t scheduled to be shown on CBS until April 1st and episode 7 on April 7th. Are they being shown on Paramount+ early? When there was CBS All Access, the episode would be shown the day after airing on CBS.

so to clarify, paramount plus requires separate subscriptions for AppleTV and for iPad or iPhone. So if I buy a subscription on Apple TV it cannot be used on iPad or iPhone and if I buy a subscription on iPad or iPhone it cannot be used on Apple TV? Is this correct?

That is not correct. The same subscription can be used on each of your Apple devices.

I went back into the Apple TV app and when I hit the round paramount+ button it said “you must install the paramount+ app... the one I just deleted. uh ohhhhhhhhh...

Unfortunately, it seems that Paramount+ hasn’t implemented the same crossover functionality that CBS had provided.

You seems to be referring to getting the new Clarice episode. That is all based on a mistake in airing dates. You would not have been able to see it in the separate content provider app either, if you were able to sign in.

I noticed last night after reading this thread, that episode 6 of Clarice and episode 7 have not aired yet. That is the reason it's doing that. Episode 6 of Clarice Airs on 4/1/201 and episode 7 Airs on 4/8/2021. As for the true reason for the thread, I'm still wondering why A Paramount+ Channel subscription started inside of the Apple TV app doesn't work outside of the Apple TV app.

Yeah with Easter and some shows are off in March there is a delay on when they air. I wondered if anyone noticed if their was content they want to watch in apple channels that they block unless you have the paramour + native app? I am seeing that with the apple channels AMC+ app with shudder. Some content they still make you have the native shudder app

Why on earth would it be this way? Every other subscription via Apple TV works within the corresponding dedicated streaming service app. I’m actually not a fan of the Apple TV UI, so why have I just essentially wasted ten bucks for something so trivial as where I plugged in my payment information *for the same service*? (I get I can *maybe* get a refund, but that’s not the point.) I mean let’s frame this simply: hey Paramount+, I’m now paying you for your streaming service; why are you refusing to let me use your app???

I’m honestly curious though, can anyone make this make sense?

I spoke with Apple support ad nauseum for over an hour, repeating my situation to 3 different people. THE only reason I had Paramount+ (CBS all access before) was STAR TREK! I came to discover today on DS9 any 2 parter from season 4 on required $1.99 to watch part 2. This was true for TNG for the finale until the merged both parts into one, the it was as it should be. I canceled Paramount+ & Apple+. I may resubscribe if this problem is fixed. I’m sick & tired of having to jump through hoops just to use things that should work. Perhaps this is just more corporate greed, nickel & diming anyone not in their Hayek Dollar Stack club.

I had a Paramount+ subscription via the Apple + app on Roku. It also worked on my iPhone & my wife’s. It also worked on the Apple TV app on my Mac Mini. We didn’t watch anything through iTunes. If that’s how Apple had our account then it was their screw up and this was the 2nd time I wasted over hour of unproductive time with them. So, I guess I know what my experience was.