Refund

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Level 1

4 points

Refund

I would like to refund the full refund of Korean ROM and pubg games because this game has a lot of problems. Since it is unable to support the number of players (the server slows down considerably during the same period of the day), the game system is unstable (the guild system crashes, runes), and causes serious bugs (which It makes the game very injustice because people who use this bug earn a lot of money in the game.)

I have been facing these problems every day for the last one month, and now these problems still appear. I hope Apple understands why I have to get my money back. The money I'm asking for tonight is not just one item. But all the money from the purchases in this game "

iPhone 12, iOS 14

Posted on Mar 9, 2021 8:26 PM

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Answer 1

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Limnos

Level 10

418,315 points

Mar 10, 2021 11:21 AM in response to mayrin257

Use these links to read about getting an App Store or iTunes Store refund:

See how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084

To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6

If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

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Refund

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