iPhone text messages disappeared

I just discovered a 3-Way text thread between myself, my wife, and our daughter just disappeared this morning.

”Forever” is selected.

iCloud backup is engaged.

I cannot restore the message thread, and this is a serious problem, Apple.

You need to fix this!

Same thing has happened to me. Nothing has worked and spoken to multiple support team people who said nothing can be done. I restored from backup where they were and messages have been "indexing" for over 24 hours now. Apple has been no help and I'm thinking of using a third party recovery app. Were you able to retreive?

Thanks for sharing what worked for you AliSoz. I tried it. The only method listed/checked on my Settings-->Message-->"YOU CAN RECEIVE IMESSAGES TO AND REPLY FROM" was-->my mobile phone number... Dang, was hopeful there for a minute. HOWEVER, my iPad settings are totally different. The iPad doesn't have a cellular account and just uses WiFi. This mixed setting scenario could be part of their problem? Nobody at Apple asked me any questions nor were they interested in any information to help them isolate the CAUSE of these disappearing text messages of your *top conversations.*

Hey there! Thanks for responding. Didn’t seem to work for me :( I’m not giving up though - I know they exist. Apple engineers are supposed to help me but we shall see. Have spend the past 72 hours on the phone with apple support. No help! When you unchecked the emails, did you do that across all devices? Because my messages are synced to My ipad and MacBook Pro as advised by apple :( I honestly think I’m going to reach out to a third party data recovery place. Thanks for your help

I too just discovered today missing texts! All of my settings are set to “forever” and “never expire”! The missing texts represent substantial time periods and conversations providing credible evidence in a legal action. The text history has always been available! I want to know where the texts are and what Apple did!

I too have discovered a lot of missing threads. I am devastated as some were very important to me. Am looking at all previous posts to try anything to bring them back! Cannot believe this has been happening for some time and nothing has been done by Apple to sort it out.

This issue just happened to me but all the setting that were suggested are set as indicated yet I still lost a very important thread.

This is the 3rd time this has happened with the same person I had the text thread with. How can I get those messages back

This is really becoming a real problem

Can someone help

I too experienced the disappearance of a text feed to myself where I sent myself articles regarding things during these times might go against the “woke” propaganda. Wondering if “they” are censoring information

I have an iPhone 12 and my Message History is set to "Keep Messages Forever" yet when I checked earlier today, I cannot see or access any messages from my ex-wife prior to January 2020. I am now panicking because these messages are extremely important for my upcoming child custody case. What happened and what can I do to retrieve them? They were never backed up on iCloud because I didn't think I needed to with the Message History settings I had.

All text messages are save in the cloud. Whoever you talked to doesn’t know what he’s talking about. When you call Apple they act like they never heard of this problem ever. I can’t believe that Apple is not aware of this. Why they don’t do anything is anyone’s guess. Very frustrating.

All my text history disappeared today . But before it did i got a message that more would show up after messaging was done indexing. I checked back and it was all gone ! For everyone i text. !! What’s up with this. ? And it is not the first time either. I am not pleased

I have repeatedly been told by Apple representatives throughout the current problem that messages and photos are stored separately from back-ups in iCloud. Great! Where are they??? THEY ARE NOT IN ICLOUD and I have never been told or shown where the separate data is saved! Please share the secret!

This is 100% not what happened with me. It was two threads of very important business emails that literally disappeared. I’m an advanced user of all

things mac, and no one through three escalations was able to help.

Hi well I did check as gala Minton 24 suggested and I can say negative on each account I still have messages deleted or missing from all my contacts everything was enabled and this is not the first time this is happened understandably frustrating I don’t want to have to go someplace other than messages to see my messages it’s like oh hey you remember that photograph I sent you look at it and you’ll see oh excuse me hang on a minute while I go to the cloud and then get all that done and then I’ll I’ll I’ll get right back to you on that what was you talking about OK wait I gotta go back to the cloud and check that again keep it simple apple it’s like keeping your word either you do or youOr you say you do and you don’t beautiful day here in Southern California

Happened to me too? What’s up with this? I have lost all threads from 10/17 to 12/4. Texts received after 12/4 show previous texts from 03/20. So where are the texts from March of 2020 to 12/03/21? Apple please help. This is causing me major grief.