My Apple TV comes on but the remote isn’t working... I have tried the reset procedure and it still doesn’t work...what else can I do?

My Apple 4K remote doesn’t seem to be working... the volume control was working now it has stopped and the touch/scroll pad doesn’t work... I can go to the Apple TV bit the screen just stays frozen and I can’t get to Settings or anything...

Posted on Mar 14, 2021 10:21 AM

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1 reply

Urquhart1244

Level 10

146,232 points

Mar 14, 2021 12:51 PM in response to Hpaulfred

Pleas try these steps, including pairing again.

If your Apple TV remote isn’t working - Apple Support

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My Apple TV comes on but the remote isn’t working... I have tried the reset procedure and it still doesn’t work...what else can I do?

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