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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Strange black marks have started to show up on my headband.
It looks like the marks are coming from inside the rubber. I have tried carefully to clean them carefully with liquid laundry detergent but without any luck.
I am always treating my headphones with respect. Laying them down on the couch when not in use.
Never transported them anywhere or wearing them outside.
Do anyone know what can cause this or how to remove them?
Hi jdo_apple
Thanks for your reply. I contacted apple senior tech. support again. Unfortunately, they refused to do anything about it.
Even though, I rely love this product, I will not recommending it to anyone after this dissapointing experience.
Hi jdo_apple
Thanks for your reply. I contacted apple senior tech. support again. Unfortunately, they refused to do anything about it.
Even though, I rely love this product, I will not recommending it to anyone after this dissapointing experience.
Hello sMacj,
It sounds like you’re concerned about marks that have shown up on the headband of your AirPods Max. While it seems you’ve already tried using liquid laundry detergent, we highly recommend making sure all of the steps in the ‘Clean the cushions and headband of your AirPods Max’ section from the resource below have been followed.
How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods
If you still have any concerns after cleaning them, please contact us via the following link to explore any available options:Â Apple - Support
We hope that help. Take care.Â
Black marks on white AirPods Max Headband
