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App store

when I try to download a app it keeps trying to get me to update my billing information or asking for a billing verification and it’s a free app how do I fix it

Posted on Mar 16, 2021 9:00 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2021 8:23 AM

You may have a pending charge from a previus purchase that needs to be paid.

If your payment method is declined in the App Store or iTunes Store - Apple Support


Check your purchase history and see if there is a pending charge, and make sure you have enough money on the card you are trying to add to cover that.

See your purchase history for the App Store, iTunes Store, and more - Apple Support


If you still can't get it sorted:

Contact Apple for support and service - Apple Support


Good luck!


1 reply
Question marked as Top-ranking reply

Mar 17, 2021 8:23 AM in response to malachi25

You may have a pending charge from a previus purchase that needs to be paid.

If your payment method is declined in the App Store or iTunes Store - Apple Support


Check your purchase history and see if there is a pending charge, and make sure you have enough money on the card you are trying to add to cover that.

See your purchase history for the App Store, iTunes Store, and more - Apple Support


If you still can't get it sorted:

Contact Apple for support and service - Apple Support


Good luck!


App store

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