Payment expired

Hi, I have 1 customer that pays for my services through Apple Pay. I was not aware that you need to transfer the money from there to my bank account. When I was looking at my Apple Pay account last night, I had a payment from this customer in November that is crossed out and says expired. When I click on that I have a message that says not accepted. I have the option to request again. What do I do in this situation. I assume that I did not receive the funds from the customer.