trying to reset late husbands ipad mini

How to request access to a deceased family member's Apple accounts. Click here --> https://support.apple.com/HT208510

Otherwise:

- Apple can completely erase a device if a person can provide sufficient evidence of valid ownership. Do this online here -->Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).

Incidentally, Apple does provide a variety of ways for a user to recover forgotten log-in information. Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487 A person in the same household might have sufficient familiarity with accounts and access to devices the deceased relative used and could attempt to recover that information. For example, an Apple ID is usually an email address the person used. A deceased person may also have left a record of this information. This discovery process is not the intended path to getting access to a device but in practical terms it may be simpler and cheaper if the alternative is obtaining court documents. I know it worked in at least one case.