Hey!
i just got a new iPhone and my iCloud drive files aren’t showing up in the files app. I made sure that iCloud drive is turned on and tried logging out and back in. The files are available online and on my older iPhone. I can’t restore my WhatsApp conversations, I presume it’s because of the iCloud drive issue too. How can I get my phone to sync with iCloud drive?
Best,
N
iPhone 12 Pro Max, iOS 14
Hello CorporalCleggGg,
Thanks for reaching out in Apple Support Communities! We understand you're having trouble with your iCloud Drive files not showing on your new iPhone, and your WhatsApp conversations can't be restored. We're happy to assist you with this.
This article provides steps to help resolve your issue with iCloud Drive:
Access iCloud Drive files from your iPhone and other devices
This article will help restore your WhatsApp chat history: How to restore your chat history - WhatsApp
Thanks for using the Apple Support Communities, and have a great day!
Files app empty in new iPhone
