I lost my iphone in Mexico. How do a get a replacement sent here under the Robbery Insurance program
I lost my iphone in Mexico. How do a get a replacement sent here under the Robbery Insurance program
I lost my iphone in Mexico. How do a get a replacement sent here under the Robbery Insurance program
OK......did you buy AppleCare+ Theft and Loss with the phone from Apple directly?
I ask these things because you can't use the plan in Mexico to get a replacement phone. And Apple doesn't ship phone internationally. So, you'll need to contact the insurer (Asurion is Apple's insurer) to file a claim, but it's unlikely they'll ship a phone to you in Mexico. You may need to wait until your back home in California.
See this link --> File an iPhone Theft and Loss Claim - Official Apple Support
This only applies if you purchased AppleCare+ Theft and Loss. If you only purchased AppleCare+ theft and loss is not covered.
OK......did you buy AppleCare+ Theft and Loss with the phone from Apple directly?
I ask these things because you can't use the plan in Mexico to get a replacement phone. And Apple doesn't ship phone internationally. So, you'll need to contact the insurer (Asurion is Apple's insurer) to file a claim, but it's unlikely they'll ship a phone to you in Mexico. You may need to wait until your back home in California.
See this link --> File an iPhone Theft and Loss Claim - Official Apple Support
This only applies if you purchased AppleCare+ Theft and Loss. If you only purchased AppleCare+ theft and loss is not covered.
Where do you live and where did you buy the phone?
I bought the phone in California, where I live, near Oakland.
I lost my iphone in Mexico. How do a get a replacement sent here under the Robbery Insurance program