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Apple ID is not valid on iPad

Before around two months I request to delete an account for me it was ****@ live.com. My daughter IPad was connected some how to the same Apple ID. Now I can’t update her iPad because it is ask for the password and when I enter it. It’s says (cannot reset password) This Apple ID is not valid or not supported. What I should do??




[Edited by Moderator]

Posted on Apr 5, 2021 8:21 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2021 8:56 AM

From the article below.


  • Make sure that you sign out of all your devices to avoid issues with apps that use your Apple ID account or iCloud. After your account is deleted, you can't sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted.


How to delete your Apple ID account.   


You can try contacting Apple ID Support for assistance, but I doubt they will be able to help. Have a copy of the original purchase receipt available when you call.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

1 reply
Question marked as Top-ranking reply

Apr 5, 2021 8:56 AM in response to manal127

From the article below.


  • Make sure that you sign out of all your devices to avoid issues with apps that use your Apple ID account or iCloud. After your account is deleted, you can't sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted.


How to delete your Apple ID account.   


You can try contacting Apple ID Support for assistance, but I doubt they will be able to help. Have a copy of the original purchase receipt available when you call.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

Apple ID is not valid on iPad

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