You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

haralds2 Author

Level 1

8 points

Dell KB7120W External Bluetooth Keyboard - Caps lock and num lock buttons are not working

Today, I got my new Dell KB7120W keyboard - which should be compatible with Mac OSX. After connecting it to my MacbookPro running OSX Ver 11.1, I had te exact same problem already mentioned in the article under link https://discussions.apple.com/thread/252128676?answerId=254192707022#254192707022

I had to switch to the dongle USB connection mode with the keyboard, only that way the CapsLock key works. When connecting via bluetooth, CapsLock is not recognized by OSX.

Is there any solution in sights?

Posted on Apr 12, 2021 6:43 AM

Top-ranking reply

dialabrain

Level 10

124,523 points

Posted on Apr 12, 2021 6:49 AM

You would have to ask Dell support.

Dell Multi-Device Wireless Keyboard and Mouse Combo KM7120W

View in context

Dell KB7120W External Bluetooth Keyboard - Caps lock and num lock buttons are not working

Similar questions