Problems saving as PDF

When trying to print as PDF the window that allows me to select where to save and under what name is grey, i'm not able to select folder, change name of file, or even save with mouse, have to click Enter or Esc on keyboard

Mac mini, macOS 11.0

Posted on Apr 13, 2021 9:26 PM

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Posted on Apr 13, 2021 9:45 PM

Hey again, strange one, can you test from another app, as Preview or Safari?


Its possible Chrome needs to be reinstalled, or an Extension within Chrome needs to be removed etc. This test will tell you if that’s the case or not, cheers.

5 replies

Apr 14, 2021 9:07 PM in response to Simplicado

Hey again! No worries.


I you attempt a print by pressing Command Option P, does it allow to save as pdf? Or other functions?


Likewise, what’s the year/model of your Mac?


Chrome now offers versions for both the Intel chip and for the Apple chip, which is why I ask, cheers.


Likewise, I don’t believe Chrome comes with an uninstaller, (Not positive about that), but you may need to remove the folders regarding “Google” and “Chrome” in certain folders in the ~/Library and /Library as well to finish the job.


Another thought I had was permissions. Do you have any type of security software installed, that is maybe blocking Chrome’s permissions?


If so, I think testing in safe mode is a good test:

https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac


Likewise, testing in another admin account is a good test:

https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac








Apr 13, 2021 9:44 PM in response to DiZoE

This happens from any page i try to print, if you go up to FILE now and select PRINT..., the "PRINT" window shows up where you can click on save as PDF, after you click SAVE, it takes you to the next screen that allows you to choose save "as" and "where". This last window is fully grey and i cannot make any mods. I guess so far i am speaking about Chrome pages only. I have not tried anything else now that i think about it

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Problems saving as PDF

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