You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I got a replacement IPad and need to mail the old one back, the instructions say to tape the box back with the tape that is in the box. I did not get any tape or I just don’t know what it look like

Is there always tape in the box to tape the box back up to ship it back when you get a replacement?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Apr 15, 2021 6:14 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2021 9:14 PM

Any time Apple has sent me a box for returning a device, it came with tape, but somebody could have failed to include it in yours. The pieces of plastic tape usually come on a carrier like a sticker does. Sometimes it is printed with stripes.

2 replies

I got a replacement IPad and need to mail the old one back, the instructions say to tape the box back with the tape that is in the box. I did not get any tape or I just don’t know what it look like

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.