Audible stop playing when iPhone sleeps.

When playing Audible, the app shuts down after the screen goes to sleep. How do we fix this? iPhone 12 currently. Previously tried a couple of solutions suggested elsewhere, like closing lol other apps, restarting iPhone and app, etc.


Can’t listed uninterrupted in car, in bed, or anywhere without either shutting off iPhone screen sleep option or repeatedly unlocking iPhone.


iPhone 12

Posted on Apr 20, 2021 4:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2021 8:36 AM

To summarize the problem (is I've experienced it):

  • The Audible app stops playing when the iPhone goes to sleep. If you wake the phone up, it starts right back up.
  • Doesn't happen with any other audio apps (like Spotify, Apple Music, etc)
  • Started sometime around iOS 14 (but I'm sure the Audible app also released an update, shortly thereafter, to be compatible with iOS 14)
  • I have not figured out anything that triggers it. I have, quite literally, had it working fine, then I've woken my phone to rewind 45s or check remaining time in the audiobook, and then the audio would stop when the phone went back to sleep.
  • Just quitting the app and restarting it doesn't resolve the problem.


Solutions:

  • Rebooting the phone seems to fix it (no need to delete/re-install the app)
  • As mentioned in these forums, you can also go to Settings->Audible and turn off Audible's access to "Media & Apple Music", and then quit/restart the Audible app. No restart needed. I have not had the issue recur, since then, so this may be a permanent fix, but it's only been 2 days since I tried this fix, and, in the past, I could sometimes go a week or so before the problem happened. Fingers crossed.
59 replies
Question marked as Top-ranking reply

Jun 17, 2021 8:36 AM in response to Jagarang

To summarize the problem (is I've experienced it):

  • The Audible app stops playing when the iPhone goes to sleep. If you wake the phone up, it starts right back up.
  • Doesn't happen with any other audio apps (like Spotify, Apple Music, etc)
  • Started sometime around iOS 14 (but I'm sure the Audible app also released an update, shortly thereafter, to be compatible with iOS 14)
  • I have not figured out anything that triggers it. I have, quite literally, had it working fine, then I've woken my phone to rewind 45s or check remaining time in the audiobook, and then the audio would stop when the phone went back to sleep.
  • Just quitting the app and restarting it doesn't resolve the problem.


Solutions:

  • Rebooting the phone seems to fix it (no need to delete/re-install the app)
  • As mentioned in these forums, you can also go to Settings->Audible and turn off Audible's access to "Media & Apple Music", and then quit/restart the Audible app. No restart needed. I have not had the issue recur, since then, so this may be a permanent fix, but it's only been 2 days since I tried this fix, and, in the past, I could sometimes go a week or so before the problem happened. Fingers crossed.

Apr 20, 2021 9:29 AM in response to Jagarang

That is something that the developer of the Audible app would need to change. When an iPhone is locked, apps do not continue to run unless that capability has been designed into the app.


See if the app has settings to prevent auto lock or to keep playing while the device is locked. If they are not present or you cannot find them, contact the app developer.


Jun 9, 2021 7:28 PM in response to Jagarang

First, it is not the Audible App. It worked perfectly when iphone went into sleep mode continuing to play the Audible book in car or just from phone speaker itself until I updated to most recent ios last night.

Second, my book continues to play with my beats X connected, but this is not always possible or as convenient when driving.

APPLE YOU DID IT WITH THE UPDATE! I hope not on purpose since I am and have been for over a decade “all Apple all the time!”

Please fix this!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Audible stop playing when iPhone sleeps.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.