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Can't delete or take a screenshot

Hi!

I have a MacBook Pro from 2020.

When I try to remove a screenshot from my Mac by moving it to trash, it asks me for my finger-print or password to allow this. This is unusual, as it normally does it straight away. After I give the mac this information, it tells me that it cannot complete the action because I do not have access to some of the files.

Next, when I take a screenshot, it appears to work at first. However, when I go to look for the screenshot, it's like it was never taken (no matter how many times I take the screenshot).

Could somebody please help with this?

Thank you!

MacBook Pro 13″, macOS 10.15

Posted on Apr 24, 2021 12:41 AM

Best reply

BDAqua

Level 10

239,675 points

Posted on Apr 24, 2021 9:32 AM

Where to find screenshots

By default, screenshots save to your desktop with the name ”Screen Shot [date] at [time].png.”

In macOS Mojave or later, you can change the default location of saved screenshots from the Options menu in the Screenshot app. You can also drag the thumbnail to a folder or document.

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Can't delete or take a screenshot

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