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Hello everybody, I purchesed my iphone 12 few weeks ago and few days ago I encounter a problem. While I was typing it started typing random letters on its own. I was charging my phone at the moment and since I live in Eurpe there is special charging port, and I read somewhere that this could happen because of chager. Is that thbe problem or something else, and hoe do I fix it. Thank you in advance!
[Re-Titled by Moderator]
It it is only a few week old contact Apple because it still gets their special support.
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
I don't know what the problem is but it really sounds like a hardware issue to me if it is overheating. You should get an authorized service provider to have a look. Pretty much the only thing you could do would be to reset the device to factory settings and hope that clears up the issue, preferably using a method that completely reinstall the iOS software.
Restore your iPhone, iPad, or iPod to factory settings [with a computer] - "A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS or iPod software."
Click here --> http://support.apple.com/HT201252
How to erase your iPhone, iPad, or iPod touch
"Learn how to wipe information from your iPhone, iPad, or iPod touch and restore your device to factory settings." Without using a computer. Does not reinstall iOS.
Click here --> https://support.apple.com/HT201274
If you do need to take it to an Apple service provider this will need to be in the country where you purchased the iPhone for warranty coverage.
There is none in my country is there another solution, and what exacly is the problem?Oh I I forgot to say that its working fine now but i didnt charge it until now.
So I just charged my phone again and it starded heating up and the problem came back but as soon as my phone was charged it started working normaly again
Does anybody know what is the problem?
iPhone 12 Pro started typing random letters on its own.
