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They can see me I cannot see them on FaceTime with my Iphone

need help

i cannot see anyone on FaceTime but they can see me

audio is good bothe way

what to do

my IPhone device

iPhone 6, iOS 12

Posted on Apr 29, 2021 8:23 AM

Reply
2 replies

Apr 30, 2021 1:58 PM in response to Moloneybill

Moloneybill Said:

"They can see me I cannot see them on FaceTime with my Iphone: need help i cannot see anyone on FaceTime but they can see me audio is good bothe way what to do my IPhone device"

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Two Things:

A. Try a Restore:

Do you have a backup of your iPhone prior to all of this? If so, then restore from the backup. If not, then know to always backup your iPhone, prior to making any major changes to is, and to avoid issues like this.


Also...



B. Report this as a Bug to Apple:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on when you came across this issue, and how you have troubleshot it thus far. Include a link to this thread for reference(https://discussions.apple.com/thread/252715029)
  4. Proceed from there as necessary

They can see me I cannot see them on FaceTime with my Iphone

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