I've received my iPhone trade-in kit but there's no labelling or documentation to go with the phone – it's simply a cardboard box. Is this correct – does Apple need nothing other than the phone? Having erased all the data on the phone I don't understand how it will be linked up with my account/new purchase…
iPhone 6s
You should have received an email with instructions and a return label. Check your email, including your junk folder. If you don’t have it contact Apple support using the Get Support link at the top of this page.
You should have received an email with instructions and a return label. Check your email, including your junk folder. If you don’t have it contact Apple support using the Get Support link at the top of this page.
iPhone trade in kit – is it just a cardboard box?
