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jitenderkpr Author

Level 1

5 points

iPhone 11 maxpro - stuck with apple logo screen.

iPhone 11 maxpro - stuck with apple logo screen. it all started when I connected my phone to MacBook to take a backup. while backup was in progress I was deleting the unwanted videos in WhatsApp and then suddenly it started giving me error that my storage is full and I need to cleanup before I can use the app. I closed the WhatsApp and deleted some of the images and then some of the apps but still no use and then suddenly it went black and got stuck with apple logo. I tried rebooting my phone, software update but still stuck with apple logo. anything else that can be done to come out of this problem without losing the data? any help is appreciated

iPhone 11 Pro Max

Posted on May 2, 2021 1:03 PM

Top-ranking reply

Axel Foley

Level 10

149,580 points

Posted on May 2, 2021 1:18 PM

Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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iPhone 11 maxpro - stuck with apple logo screen.

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