iPadOS 14.5 Audio Skipping and Glitching

Hi! Just putting this out here.


Ever since I updated to the new iPadOS 14.5 and 14.5.1, I’ve been having some stupid audio issue that never occurred before. I constantly have to unplug the earbuds to fix the reoccurring issue. Basically if audio plays and the bug happens, the audio is fine, but would skip or glitch out. It’s still audible, just with annoying glitches and cuts. It can happen in any app.


This is not my earbuds but rather the update. My audio has been working PERFECTLY fine until yesterday, when I updated to iOS 14.5. Also, this is an iPad Air 4. I’ve tried everythinf (from restarting and many other things) and it’s still there. Hopefully Apple fixes this bug in a future update. I work on videos and things that use audio. The timing will be messed up because of the bug.


Anyone else who is experiencing this or any suggestions? I would appreciate it! Thanks :D

iPad Air, iPadOS 14

Posted on May 3, 2021 5:35 PM

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Posted on May 5, 2021 3:48 PM

Hi - I am having the same exact issue. I have tried 2 Apple USB C to 3.5mm dongles and tried 3 different pairs of headphones (including one with an in-line mic). It seems multi-tasking with any apps that have audio/video triggers this audio skipping issue for me and then won't stop skipping until I unplug/reinsert headphones or restart the iPad. Once this issue starts, all apps are impacted (YouTube, Apple Music, Safari, etc).


I bought my iPad less then 1 week ago and the audio was fine the first few days and then the same audio issue started happening. Updated to 14.5.1 last night hoping it would fix the audio problem but still persists. I am under AppleCare and contacted Apple yesterday, they told me to go to Best Buy (where I purchased it) and meet with their Apple authorized technician. The technician could not figure it out either but said they were seeing other people with this issue. The technician did a Reset All Settings but as he suspected it's an OS issue, he couldn't do much else. I ended up exchanging the iPad for a new one and currently waiting for everything to re-download. I'll try and give you an update tomorrow.

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138 replies

May 7, 2021 5:53 AM in response to Meowachu

No worries, thanks for writing back! I'm sorry to hear it's become an obstacle between you and your video editing. This is my first iPad which I bought for graphic design, being able to do some work tasks on the go, movie streaming and music listening and right now I cannot do the majority of those tasks.


I only exchanged my new iPad as I was still within the 15-day return window and wanted to rule everything out as I couldn't believe that audio, such an integral part of an iPad, would be such an issue with a brand new device. This was also the suggested solution after reaching to the Apple Specialist through AppleCare.


Testing on your iPad Air 2 may helpful but it does sound like a bug. I hope it's recognized and corrected soon. It's unacceptable. I was able to trigger the same issue with a JBL bluetooth speaker last night.


When I was searching this issue, I came across a discussion regarding a bug that sounded very similar impacting iPhones a few years ago. Apple, however, never answered or reached out: https://discussions.apple.com/thread/8408058


May 7, 2021 4:33 PM in response to garyfromwadsworth

Hahah..”try the update”? iPad OS 14.5.1 doesn’t even fix the problem!! It’s extremely infuriating to deal with this bug. I hope this bug is in the works.

These iPads are new and already have a problem with it. Imagine if this bug never gets fixed, it would be a pain! No matter what I do it’s still there. Support won’t even help with this since it’s an OS bug so basically we wait for them to correct it.


Don’t know how long it will take, give them some time.

May 25, 2021 4:31 PM in response to biblops

Hi, sorry I couldn’t reply. I saw it, but it kept saying “session expired” even though I logged in just then.


This bug seems to occur across all apps, as long if they have some sort of audio; it’s more commonly YouTube and Safari though, as you stated. It can even be simply triggered from multitasking or even bringing up the notification center, then turning off and on the iPad.

I’m also confident it’s an OS software bug, especially since many people including you have this problem, and it never started until the iPadOS 14.5 update.

May 26, 2021 5:44 AM in response to daccad

I just spoke with support and I described them everything, they insist on factory reset. I said to them, that brand new iPad Air 4 (out of the box, after updating to 14.5) do this and the story goes again - factory reset. What’s more factory reset, than factory brand new?


Please, can someone escalate this problem to Layer 2 support. L1 can’t help with anything. We need L2 or L3 support.

Jun 6, 2021 7:38 AM in response to Meowachu

Hi! I have the same issue as everyone in the thread is describing. I have an 11" Ipad Pro (2021 - M1) and I get a glichting sound at a constant intervall when connected with headphones using a usb-c to 3.5 mm dongle. It also sometimes looks as if the video and sound is out of sync. Taking out the dongle and inserting it again usually solves the issue, but it is annoying having to do that all the time. I have mostly used headphones so far and I do not yet know if this also happens using the internal speakers.


I first thought it was wrong with my Ipad, but it seems to be a common issue, hopefully software related which Apple can fix with an update. Has Apple yet confirmed that this is an issue??

Jun 11, 2021 3:27 PM in response to Meowachu

iPad Air 2020 producing an audio spike/glitch over USB digital out approx every 30 seconds. I am connecting the iPad Air to my Mac Pro via the USB-C connector. In the Ecamm video podcast application the iPad is a "source". The iPad audio plays fine (as Ecamm input source) but now glitches at semi random intervals of 30-45 seconds. A loud buzz or digital noise is heard every 30 seconds. This was not happening prior to the latest IOS update. PLEASE PLEASE PLEASE FIX THIS ASAP!!!!

Jun 12, 2021 4:28 AM in response to Meowachu

Hello!

The same problem happens with my new M1 11 inch ipad pro. I have tried two apple adapters and both fail with different headphones. They work at first, but after a while there is interference and sound cuts. The sound in the videos also sounds out of step at times.

Fearing that it may be a hardware failure, I was thinking of returning the device because support does not confirm to me that it is a software issue.

I would like the manufacturer talk about these problems and say if they are looking for a solution.

Thank you all for sharing.

Jun 20, 2021 4:29 PM in response to Meowachu

Same issue described here. Brand new iPad Pro 11” M1. In my case, I’ve noticed that audio is fine in Apple Music until the display goes to sleep. Then it sounds like a CD skipping. Netflix and Hulu have a glitch sound every 4 seconds or so.


Semi-related:

It seems there is no Apple-supported USB-C adapter for the new iPads with a charging port and headphone port. There are display adapters and the Apple headphone adapter without a charging port. I purchased a Belkin charger/headphone jack adapter but only the charger side worked.


Another semi-related issue:

I’ve also noticed that the lowest possible volume setting is much louder than my previous iPad Pro (1st gen). I often sleep with headphones in and the new M1 11” is too loud on the lowest setting.

Jun 22, 2021 5:23 PM in response to Meowachu

I’m glad to find a forum about the same problem I’m having thats not from 2013, but discouraged that nothing seems to be working for everyone else either. I have an iPad Pro 3rd gen updated to 14.6 and i just noticed this problem today. I can’t tell if I just didn’t notice it before now or if it just started, since I usually listen to music on my android phone. But I swear earlier this afternoon it wasn’t clipping until an hour or so ago. It doesn’t skip around or have cuts, but I can hear a crunchy clipping sound for higher and lower bass frequencies. Even when the volume is turned down its still there. I can hear it on both my wired headphones AND my Bluetooth headphones. Same clipping in the same spots, and it’s impossible to ignore. Both sound completely smooth when connected to my phone. I already restarted my iPad and it didn’t do anything… I’m really bummed out. Part of the reason I invested in this expensive device was for music editing. It’s still useful for everything else, but that function was a big factor.

Jun 27, 2021 7:41 AM in response to Meowachu

I have something related (i think). When i searched an online dictionary to hear a word pronounced, the first time I clicked the audio icon (speaker icon) to hear it, i hear the whole word — all syllables. But 2nd, 3rd, continued times, i don’t hear the first syllable anymore, only the rest. For example: I looked up the word ‘DEPUTE’, and first time i clicked the audio icon i hear the whole thing ‘DEH-PYOOT’. Thereafter, i only hear ‘PYOOT’. Same thing happened on other words. I checked ipad speaker level, it happens at all levels.

Jun 28, 2021 2:17 PM in response to schmargle

Well - I am using a USB-C to USB 2.0 input on my Mac Pro 2013. I then open Ecamm Live (Podcast app) which recognizes the iPad as a Video/Audio source input. This has worked flawlessly until iOS 14.6. In essence I am doing the same thing - going digital out to digital in with just a conversion cable (USB-C to USB-2.0)... With this setup - approx every 20-40 seconds (variable) there is a buzz or electrical noise for about 2 seconds and then the cycle repeats. Even the "buzz" is variable in time and frequency... usually the same but every so often it is more like a step function, sharp glitch.


It seems to me that Apple's engineering staff has been compromised... This is unacceptable - especially for how long this issue has been happening.... Get with it Apple... remember second place is simply the first loser! v/r. Professor Truth

Jun 30, 2021 9:54 AM in response to Meowachu

Same thing for me also on IPad Air 4.


But additionally to that bug i also have the problem that my IPad wont use the speakers which produce the bass anymore. Everything sounds really „high“ and just bad. Normally it sounds like the sound is coming from within the IPad and out the back but now sound is only coming from the left and right side where the speaker holes are. It affects Netflix, YouTube, Spotify etc. and updating to 14.6 also didn’t help. After restarting the IPad its fixed for a bit but every time i open Netflix it automatically happens again.


It’s impossible to enjoy anything that involves audio at the moment. Thought i would share it here in case i am not the only one with this additional issue.

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iPadOS 14.5 Audio Skipping and Glitching

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