Apple plus

I have an offer of a free year of Apple plus, but am having a hard time signing up for it. please walk me through this as the dialogues i get are for a week trial only


MacBook Pro 15″, macOS 11.2

Posted on May 4, 2021 11:57 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2021 12:15 PM

anderson284 Said:

"Apple plus: I have an offer of a free year of Apple plus, but am having a hard time signing up for it. please walk me through this as the dialogues i get are for a week trial only"

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Do as instructed above: Contact Apple for support and service.


Calling Apple Support:

For Financial Assistance, contact Apple Support. We are not Apple. This is a User-to-User forum.  Apple barely reads these forums as it is. So, call Apple Support. Inform the Apple Rep of what is going on here. They’ll see this from their side of the call and will run you through the fix. Apple would likely see thing in your Purchase History. If need be, perform a Screen Sharing Session with the Apple Rep.

Apple’s Contact Information:


Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Screenshare with the Apple Rep

To easily show the Apple Rep what is going on here, request a prompt for a screensharing session with the Apple Rep. That will allow them to see this firsthand, and upfront. Show this user through screensharing your Mac. Show them any paperwork or hover over something, through screensharing your iPhone.

Learn more at these links: 

3 replies
Question marked as Top-ranking reply

May 4, 2021 12:15 PM in response to anderson284

anderson284 Said:

"Apple plus: I have an offer of a free year of Apple plus, but am having a hard time signing up for it. please walk me through this as the dialogues i get are for a week trial only"

-------


Do as instructed above: Contact Apple for support and service.


Calling Apple Support:

For Financial Assistance, contact Apple Support. We are not Apple. This is a User-to-User forum.  Apple barely reads these forums as it is. So, call Apple Support. Inform the Apple Rep of what is going on here. They’ll see this from their side of the call and will run you through the fix. Apple would likely see thing in your Purchase History. If need be, perform a Screen Sharing Session with the Apple Rep.

Apple’s Contact Information:


Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Screenshare with the Apple Rep

To easily show the Apple Rep what is going on here, request a prompt for a screensharing session with the Apple Rep. That will allow them to see this firsthand, and upfront. Show this user through screensharing your Mac. Show them any paperwork or hover over something, through screensharing your iPhone.

Learn more at these links: 

May 4, 2021 1:55 PM in response to anderson284

anderson284 wrote:

I have an offer of a free year of Apple plus, but am having a hard time signing up for it. please walk me through this as the dialogues i get are for a week trial only


See if there is anything here—


Apple tv app— free one year trial https://offers.appletvapp.apple/tvp11191yf

the Apple TV app requires macOS Catalina 10.15/macOS Big Sur 11.0 or later and redeem within the first 3 months of having your new Apple device, or the offer might expire. Terms and conditions for the offer.


Apple TV app - https://www.apple.com/apple-tv-app/


Watch movies, TV shows, and live content in the Apple TV app

https://support.apple.com/en-us/HT207254


after the jump: https://tv.apple.com/watch-now?itscg=10000&itsct=atv-tv_app-sub_nav-apl


— I forgot to redeem my 1 year apple tv plus subscription by 3 days

https://discussions.apple.com/thread/251640074


—Apple TV Rebate

https://discussions.apple.com/thread/252157245


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