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Why is my watch no longer unlocking phone with mask on?

My watch was unlocking my phone with a mask on since the last .5 update. . It is now not unlocking my phone. I can read that the watch is 'attempting' to unlock the phone but does not. No matter what I do, the phone require me to put in my pin with a mask on. Please assist?


it worked, now it doesn't. i didn't change anything...

iPhone 12 mini

Posted on May 10, 2021 5:34 AM

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Question marked as Top-ranking reply

Posted on May 10, 2021 5:59 AM

Try force restarting your iPhone by whatever method your version calls for.  As soon as you see the Apple logo force restart your watch by holding in the crown and side button for 10 seconds till you see the Apple logo then release.  Log into your iPhone and wait for your watch to boot, then log into it.

2 replies
Question marked as Top-ranking reply

May 10, 2021 5:59 AM in response to williamfrommilton

Try force restarting your iPhone by whatever method your version calls for.  As soon as you see the Apple logo force restart your watch by holding in the crown and side button for 10 seconds till you see the Apple logo then release.  Log into your iPhone and wait for your watch to boot, then log into it.

Why is my watch no longer unlocking phone with mask on?

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