Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone call errors

Whenever I try to make a call or receive a call, I can answer the call, but I cannot hear the other person and my input audio is not being heard through the recipients phone. How can I fix this? I have checked the speakers and everything and there is nothing blocking it, and facetime works.

iPhone XS, iOS 14

Posted on May 10, 2021 10:50 AM

Reply
Question marked as Best reply

Posted on May 10, 2021 10:58 AM

Have you tried the steps in this article? https://support.apple.com/en-us/HT203794

Does the call work if you turn on speakerphone?


If the above does not help you may want to contact Apple Support to test for hardware issues.

1 reply

Phone call errors

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.